How do I return something to
Within 15 days of receiving your order, you may return all or part of it for a refund.
Before you return an item, please send an e-mail to
firstname.lastname@example.org. We may be able to credit your account for the item without having you send it back. In your e-mail, include your order number and the reason you want to return the item (choose one of the following):
- Incorrect item shipped
- Dissatisfaction (please explain)
- Other (please explain)
A Customer Care specialist will reply to your message and, if necessary, send you shipping instructions for returning the item.